This training is suitable for the following individuals:

✔ Quality management system professionals

✔ Internal auditors

✔ Professionals who want to become lead auditors

✔ Management system consultants

✔ Quality managers

✔ Compliance and conformity professionals

✔ Process managers

✔ Audit teams

✔ Organizations aiming to establish or improve an ISO 9001 system

✔ Professionals wishing to develop their careers in management systems

Benefits for Participants

At the end of the training, participants will be able to:

✔ Understand the requirements of the ISO 9001:2015 standard

✔ Plan quality management system audits

✔ Conduct audit processes professionally

✔ Evaluate and report nonconformities

✔ Manage opening and closing meetings

✔ Prepare audit reports

✔ Perform audit follow-up activities

✔ Apply the ISO 19011 auditing approach

✔ Develop lead auditor competence

✔ Contribute to a continual improvement approach

Benefits for Organizations

This training can support organizations in the following areas:

✔ Improving quality management system performance

✔ Increasing process effectiveness

✔ Strengthening audit processes

✔ Enhancing customer satisfaction

✔ Reducing nonconformities

✔ Supporting a culture of continual improvement

✔ Strengthening compliance with international standards

✔ Supporting a risk-based thinking approach

✔ Improving the effectiveness of internal audit processes

ELEMENT 1 — Introduction to ISO 9001 and Quality Management Systems

✔ History of ISO 9001

✔ Benefits of Quality Management Systems

✔ Important Terms and Definitions

✔ Quality Management Principles

✔ Introduction to ISO 9001:2015

ELEMENT 2 — ISO 9001:2015 Requirements

✔ ISO 9001:2015 Requirements (Clauses 4–10)

ELEMENT 3 — Audit Planning and Preparation

✔ Initiating an Audit

✔ Document Review

✔ Audit Plan

ELEMENT 4 — Conducting the Audit

✔ Audit Activities

✔ Opening Meeting

✔ Conducting the Audit

✔ Nonconformities

✔ Closing Meeting

ELEMENT 5 — Reporting and Audit Follow-Up

✔ Audit Report

✔ Audit Follow-Up

✔ Certification

1. Registration Process

Registration and payment procedures are completed.

2. Platform Access

Participants receive their platform access details.

3. Training Process

Participants can access training materials 24/7.

4. Training Content and Resources

✔ Training presentations

✔ Audit practice examples

✔ Case studies

✔ Additional learning resources

5. Assessment

Participant assessment processes are completed.

6. Certification

Successful participants are entitled to receive a digital Exemplar Global Approved Lead Auditor Certificate.

✔ Multiple-choice examination

✔ Case analysis examination

✔ An online examination consisting of 3 sections is held on the second Saturday of each month. Learners who complete the training and mock examinations are invited to the examination.

✔ To qualify for certification, participants must achieve at least 70% in each of the 3 examination sections.

✔ The first examination must be taken within 3 months.

✔ If the examination is not passed, participants may retake the examination within 12 months upon payment of the relevant fee.

✔ If the first examination is not taken within 3 months and/or the participant does not successfully complete the examination within 12 months, the training must be purchased again.

Successful participants are awarded the Exemplar Global Approved ISO 9001:2015 Lead Auditor Training Certificate of Achievement issued by NTSS.

Academic and technical support is provided to participants throughout the training process.

✔ An assigned tutor for each learner

✔ Communication support via email

✔ Academic guidance

✔ Mock examinations and feedback related to the assessment processes

✔ We aim to respond to participant queries within 24 hours, excluding weekends and cases of force majeure.

There are no formal entry requirements for this training programme.

However, it is recommended that participants have a basic understanding of quality management systems.

Training can be delivered in the following languages:

✔ Turkish

✔ English

✔ Participants are expected to follow the training materials regularly.

✔ Completion of practical activities is recommended.

✔ Active participation throughout the training process is recommended.

✔ Participants should inform us if they experience any technical issues.

Learner Terms and Conditions

✔ Please click here for the NTSS Learner Terms and Conditions.

✔ Instalment payment options are available.

✔ Discounts may be applied for payments made via bank transfer or EFT.

✔ Payment options and campaign details can be viewed during the purchasing process.

✔ In valid exceptional circumstances, 10% of the training fee may be refunded upon submission of official supporting documents.

✔ If you have any enquiries, please contact our Training Team: [email protected]

✔ If you are not satisfied with your training or our services, please contact us at: [email protected]

Is the training fully online?

Yes. Training materials are accessible 24/7 through the platform.

Is the training practical?

Yes. The programme includes audit practices, case studies and reporting examples.

Is tutor support available?

Yes. Participants are provided with technical and academic support throughout the training process.

Will a certificate be issued at the end of the training?

Yes. Participants who successfully complete the training will receive a certificate.

Are virtual classroom or face-to-face trainings available?

Yes. For group training offers, please contact us at [email protected] or review our training schedule.